Privacy policy

When you contact us by email, telephone or WhatsApp, we hold whatever you send: your name, your company, the address or number you wrote from and the description of what the building needs. It is used to answer you and to prepare a quotation, which is processing necessary to take steps at your request before entering into a contract, under Article 6(1)(b).

When the enquiry form on the contact page is switched on, it collects the fields you fill in, for the same purpose and on the same basis. The form is provided by Fillout, and the section on processors below says what that means.

Audience measurement is done with Umami, which we run ourselves. It sets no cookies, assigns no identifier that follows you between sites and stores no IP address. What it records is a page view: the page, the referring site, the country, the browser and whether the device is a phone or a desktop. That is a legitimate interest under Article 6(1)(f), namely knowing which pages are read so the site can be improved.

The server that delivers this site keeps ordinary access logs, including the IP address of the request, for security and for diagnosing faults. The same legal basis applies.

This site sets no cookies at all, which is why it has no consent banner. The one thing stored on your device is a light or dark theme preference if you choose one, and it stays on your device: it is never sent to us and never read by anyone else. The cookie policy explains it in full.

The site itself is hosted by Hostinger, on a server in France, and the backups of it are held in Lithuania. Both are inside the European Union, so the access logs described above never leave it. Hostinger acts as a processor on our instructions under its data processing agreement.

Umami is hosted on our own server in Germany, so analytics data goes to no third party at all.

The enquiry form is operated by Fillout, which stores submissions on its own infrastructure in the United States and acts as a processor on our instructions under its data processing agreement, with the European Commission's standard contractual clauses covering the transfer. If you would rather nothing left the European Union, write to info@rejuva.net instead of using the form: an email reaches us the same way.

Where a project requires it, the details of an enquiry are shared with the specialist who will carry out the survey or the installation. Only what that person needs in order to do the work is passed on. Nothing is ever sold, rented or used for advertising, and no automated decision or profiling is made about you.

An enquiry and the correspondence around it are kept for up to five years, which is the period in which a client typically comes back about the same building, and longer only where an accounting or legal obligation requires it.

A speculative job application is kept for twelve months so that we can come back to you when something opens, and is deleted after that unless you ask us to keep it.

Analytics data is aggregated and holds nothing that identifies a person.

Write to info@rejuva.net to exercise any of these. We answer within one month.

• Ask what personal data we hold about you, and get a copy of it.
• Have it corrected when it is wrong, or completed when it is incomplete.
• Have it deleted, where no legal obligation requires us to keep it.
• Restrict or object to processing based on our legitimate interest.
• Receive the data you gave us in a portable format.
• Withdraw consent at any time, where the processing rests on consent.

You can also complain to a supervisory authority. Ours is the Danish Datatilsynet, and you may equally go to the authority in the country you live or work in.

The date at the top of this page is the date of the last revision. When something material changes, the new version is published here.